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Unsupported Variable Error

  • 28 September 2022
  • 2 replies
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Userlevel 1

I am getting an issue with adding a custom field to a Workflow automation.  Here is what I have entered: CONCAT("https://luxuryrehabs.com/",cf_profile_slug,"/")

Attached is the error and a snapshot of the Manage field (Unsupported Variable) and showing the field (Profile Slug), not sure what I am missing here.

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Best answer by Jagatelife 29 September 2022, 14:54

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Userlevel 1

Solved my own problem here and maybe others can learn from this!  First I need to learn more about the field I was trying to pull in so I went to Manage Fields on Records.  Then I went to Edit Custom Fields.  I found out, somehow, the field I was trying to reference did not have a Field Key so I entered that.

Next, I copied the text in the Field Key field and coped that directly into the Workflow Automation I was trying to create and that worked!  I was not successful in free hand typing the text so I recommend a copy and paste for anyone struggling.

Userlevel 6
Badge +5

@Jagatelife nice, good job! That is 100% what you should do when using a custom field in a workflow automation. Let me know if anything else comes up 😊

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