SPAM - how to see which contacts marked emails as spam

Hi @GNL, thanks for posting! To be honest, we don’t have visibility on which emails or how many got marked as spam. This is because there’s no way for us to detect which emails go to spam and which ones don’t. I believe this is the case across the industry, not just for us.

If you use an email platform like Mailchimp or our Email Sequences, it will measure the delivery rates, open rates, and click rates for you. These can be a good clue as to whether your emails are landing in spam. Just keep in mind that these stats (especially open rates) aren’t 100% accurate because various email platforms can mask opens as part of a user’s privacy settings.

Spam filters generally produce a “spam score” for each sender, based on a variety of factors. This is a measure of how likely your emails will go to spam. Unfortunately, you can’t just check what your score is - that’s proprietary data that each spam filter keeps to itself. You can try to measure it using various third-party tools (try Googling “email deliverability test” or “email spam score tester”). Again, they won’t be completely accurate - there are so many factors that go into it, and each spam filter has its own set of criteria. But they could give you a general idea.

Anyways, that was a long way of saying no, we can’t get a report of which emails are marked as spam. But hopefully that background information was helpful!