Question

problem adding recipients to scheduled email report sharing

  • 18 July 2023
  • 1 reply
  • 5 views
M

I have a couple of dashboards that I would like to share as scheduled weekly reports. 

When I select ‘To’ I am offered a list of only a few of our Copper users.  When I try to add email addresses of others (whether they are Copper users or not), the following message appears. The email address deletes itself before I can do anything else.   What am I doing wrong? 

 

1 reply

Michelle from Copper
Rank
Userlevel 7
Badge +7

Hi @MV ken, thanks for posting! Once you type the email address, you should be able to hit enter on your keyboard to lock it in. You can also click on the yellow warning message.

If you do that, you should see the email address go from plain black text:

 

To having it in a grey box with an X like this:

 

Let me know if that works for you. If there’s still an issue after you try hitting enter on your keyboard or clicking the warning message, I may need to connect you the technical team. Just let me know! Thanks MV ken.

- Michelle from Copper

Reply


Terms & ConditionsCookie settings