403 Forbidden response in Postman

  • 11 April 2023
  • 3 replies

I figured it out :) 


Best answer by Michelle from Copper 12 April 2023, 16:27

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3 replies

Userlevel 7
Badge +5

@slukac01 nice, looks like you resolved your own question!

Generally speaking, for Postman/API questions, I recommend you get in touch through the chat support since they can route directly to one of the technical folks. But you can absolutely those kinds of questions here too, we just usually create a ticket on your behalf. You were just too fast for us this time! 😆

What is the process for getting technical support for postman/API questions through chat support?

Userlevel 7
Badge +5

Hi @lambdawinner, when you log into the Copper web app you should see a pink messenger icon in the bottom right corner. If you click on it, you’ll see an option for sending the team a message. Just mention that you need help with the API and they will route you to the right person on our technical team.


Edit: please let me know if you don’t see the pink chat icon when you log in.