Is it possible to set up a user with their company Gmail address (name@company.com) but also have a group email (legal@ or sales@) that person is a part of so all activity shows for companies for tracking?
This is especially important/helpful when our legal team is corresponding with customers during contracting. Sales hands off the customer and so all of legal sees emails, the correspondence is sent from the group email, however the legal team have individual user accounts in Copper.
OR
Sales manager (lastname@company.com) and sales team (sales@company.com) - would want both emails to track for the customer in Copper.