Question

I want to add seats to my subscription.

  • 14 January 2022
  • 1 reply
  • 5 views

First I went to my billing page to add 2-seats and found this

This Copper account is managed by your reseller.
For billing information and to make changes to your subscription (change plan type, add/remove seats), please contact your reseller directly:

I purchased my subscription directly when this was Prosperworks. I am not aware of any reseller.

Second,

I tried to reach support via the chat app to address this 48 hours ago and have not heard anything back.ย 

What do I need to do to get this done?


1 reply

Userlevel 5
Badge +5

Hi @CoachJoe, thanks for posting! This needs to go through the support team. I will follow up with them for you.

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