Question

How can I unrelate a person from an email in the Copper extension

  • 4 March 2024
  • 1 reply
  • 12 views

I accidentally related an email to someone after my drop down menu lagged in my gmail email extension, how do you remove or unrelate someone so this email thread isn’t popping up to someone it doesn’t belong too?


1 reply

Userlevel 3
Badge +4

https://developer.copper.com/related-items/remove-relationship-between-record-and-entity.html

I’ve not found this 100% reliable, not sure why, but this API call will let you remove the relationship.

 

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