email template disappeared from Gmail

  • 14 November 2023
  • 1 reply

I used to recall my templates saved into Copper when I send emails form my Gmail.

There was a pink-orange button beside the SEND button on Gmail.
In the bottom of this tutorial (see Apply an email template in Gmail) is explained very well:,email%20templates%20to%20choose%20from.

However now that pink-orange button suddenly disappeared and I cannot recall my templates anymore.


I am using Chrome and I’ve already re-installed the Copper Chrome extension, but problem is still there.


Please it’s urgent.


Thank you

1 reply

I have the same issue. It used to be there by default but it now only appears if I refresh the page a few times.