I used to recall my templates saved into Copper when I send emails form my Gmail.
There was a pink-orange button beside the SEND button on Gmail.
In the bottom of this tutorial (see Apply an email template in Gmail) is explained very well:
https://support.copper.com/hc/en-us/articles/115003592686-Create-edit-and-apply-Email-Templates#:~:text=Make%20sure%20the%20Chrome%20Extension,email%20templates%20to%20choose%20from.
However now that pink-orange button suddenly disappeared and I cannot recall my templates anymore.
I am using Chrome and I’ve already re-installed the Copper Chrome extension, but problem is still there.
Please it’s urgent.
Thank you