Email domain in company record

  • 7 March 2022
  • 6 replies

What is the acceptable entry in the email domain field of the company set up.  When i use, there is an error, when I enter, there is an error.  What is the entry that the system expects

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6 replies

Userlevel 7
Badge +7

Hi @DavidNK, the system should accept “” or “”. If it’s giving you an error, there might be an issue.

If this happening just for one particular Company record? Or are you getting the error on all Company records?

i will try adding “before and after”

It happens for all organizations that i create or attempt to update


Userlevel 7
Badge +7

Thanks @DavidNK, that’s helpful. Our technical team will need to look at your specific case. I’m going to let them know what’s going on - you’ll get an email from them very shortly.

i logged out and back in and dropping the @ allows the entry

Userlevel 7
Badge +7

@DavidNK fantastic! Glad it worked after you logged in/out. Let us know if you get any further issues.