Chat bubble

  • 4 August 2022
  • 3 replies

I am trying to get in touch with someone from copper, but it looks like the chat button is down and no-one is online. Is anyone else experiencing the same?

3 replies

Userlevel 7
Badge +7

Hi @Brooke, thanks for posting. I've let our head of support and our technical team know that your chat button is not showing. They are investigating.

In the meantime, is there anything I can help you with?

Thank you Brooke!

I need access to chat to deal with billing queries, but I cannot find it at all. Is there any other way at all of dealling with billing. without going through our credit card company?

Userlevel 7
Badge +7

@GuyH I’ll be in touch with you over PM. Thank you for your patience!