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can't log in - can't access support - is there an outage?

  • 25 January 2023
  • 5 replies
  • 30 views

500

APPLICATION ERROR

Something has gone wrong. We have already logged this error, and are seeking a solution.

First, try refreshing, or check our system status. If the problem persists on an ongoing basis, please don't hesitate to contact us!

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Best answer by Jessica from Copper 25 January 2023, 14:25

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5 replies

We are experiencing the same problem.

Same problem here for us - Error 500.

@Michelle from Copper @Andrea from Copper 

 

How can we log an issue with access?

 

@AndyM @VirveV @Helen H 123 Thanks for posting - our team is working to identify the root cause and implement a solution. Thank you for your patience as we work to fix this issue as quickly as possible.

@AndyM @VirveV @Helen H 123 We’ve fixed the issue and Copper should be back now. We will monitor closely over the next several hours to ensure all is well. Thanks again for your patience.

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