Hello!
When we receive applications for our service via Meta Lead Forms or Website Lead Forms, they are sent to Copper via Zapier.
Every now and then, it appears that Copper will not present these until several days later.
The time and date stamp match the submission date of the form, so there is no delay with the Zapier integration, it appears to be an issue in Copper.
See below examples, showing where these anomalies occur.
Paid Social Leads - where blank interaction shows no communication has been made
What is causing this and how do we resolve it?
Ed