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Venture Capital Firms Pipeline Best Practices


Alyssa from Copper
Copper Employee
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Hey Copper Community! Let’s look at how Venture Capitalist firms can benefit from using multiple pipelines in Copper. 

All too often we see VC firms utilizing only one pipeline to manage all of their active relationships.  If a firm is tracking more than one type of relationship, using a single pipeline may result in a lack of visibility into how the team is progressing across opportunities. If this is you, it may be time to consider leveraging multiple pipelines. 

Typically, a VC firm is tracking three main relationships (or more depending on size). Instead of using custom fields or tags to distinguish one potential deal from the other, we recommend multiple pipelines to achieve the visibility you need. This not only leads to easier reporting, but it also centralizes the different data into specific journeys, making it easy to keep team members in the loop with potential investments. 

 

Our multiple pipeline recommendation for VC firms looks something like this: 

1. A Research pipeline to keep track of ideas or companies the firm would like to invest in. To configure this pipeline, take the current research process and replicated it into stages.These stages move from the Ideas stage into evaluation of the idea, to the lengthly due diligence stage. What follows is a meeting, legal review and the finalization of the investment. 

 

Projects is a great alternative for this process if you do not have values attached to your ideas.

 

2. A Fund pipeline to ensure investors have funded your investment. Opportunities in this pipeline represent entities who express interest in working with your firm. Tracking subscription documents are also of interest here, as well as outstanding legal documentation. Stages may include Initial Allocation to identify accepted investors, Subscription Received to track completed documents, and Awaiting Legal Documents / AWL to ensure follow ups to ensure nothing slips through the cracks before the final allocation. We recommend using the Docusign integration for legal contracts, or attaching legal Files to the related section on your Opportunity records. 

 

3. Lastly (and our personal favorite) is the relationship building pipeline. This pipeline is very similar to our recommended business development pipeline. The relationship building pipeline tracks how well the team is connecting with prospective clients and casting a wide networking net. We keep the stages short and sweet: initial outreach, interest, first meeting, final meeting. To report on relationship efforts, your firm can leverage the “activity by user” report to better understand which team members are most efficient in building strong partnerships.

8 replies

  • New Participant
  • 3 replies
  • December 16, 2021

Hi, I really appreciate this article.  I have just started at a VC firm and am trying to set up the pipelines - in fact I am trying to understand how they work.  How can you run multiple pipelines when you only have x fields available? Also, the fields vary if they are assigned to opportunities and then don’t backdate into contacts again?  Would I be able to receive more guidance? Thanks


Michelle from Copper
Copper Employee
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Hi @YBA, great questions! I’ll answer each of them below.

 

How can you run multiple pipelines when you only have x fields available?

Our Professional and Business tier subscription actually have an unlimited number of fields. So you should be able to create all the fields required to support multiple pipelines.

 

Also, the fields vary if they are assigned to opportunities and then don’t backdate into contacts again?

If you fill our a field on opportunities, that data doesn’t flow into a field on contacts. So you would have to update them separately.

 

Would I be able to receive more guidance?

I recommend you check out this video and article from my coworker Chris. It goes over how to set up new pipelines.

If you would prefer to talk to someone live, I recommend our weekly ask-an-expert session. It is a great place to talk through your use case. My colleague Kevin runs it and he’s very knowledgeable.

And of course, you are welcome to post questions in the Community as well. :)


  • New Participant
  • 3 replies
  • December 16, 2021

Thanks for coming back to me with resources.

 

What a shame that opportunities does not update into contacts … I mean the contact for the opportunity is also relevant to the company (especially in B2B).  Why is this the case?  What would be the best workflow?

 

 


Michelle from Copper
Copper Employee
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Hi @YBA

In general, I recommend keeping each piece of information on one record type only. For example, store a company’s office address only on the Company record, not on the contact record. This way you reduce the number of places that need to be updated.

As for why the fields don’t auto-update each other, I don’t have an answer. We have an Idea post for this feature which is marked as “Looking into it” - that means the product team is exploring if it is possible, how long it would take, etc.

https://community.copper.com/ideas/make-custom-fields-update-across-all-records-without-needing-automations-197

Some customers use Zapier to achieve this function. But I would only recommend that path if it is very, very important because it takes work to set up.


  • New Participant
  • 1 reply
  • March 22, 2022

Hello

Thank you for this article. We are in the process of created 2 pipelines in a similar situtation as this example of a VC fund. We are on the fundraising side instead of acting as an investor

We would like to use the pipeline in 2 ways. One pipeline would track how we work with companies to prepare their material needed to engage investors. The second pipeline would act as a sales pipeline of these same companies. For reporting, it is better for 2 seperate pipelines.

The companies going through these pipelines will be in our CRM as “companies” labled with a customised contact type.

Can this be done ?

 

thanks


Michelle from Copper
Copper Employee
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Hi @Steve at OAI! Makes sense that you’ll have two pipelines. Sounds like a good setup, especially if you want to have them separate for reporting purposes.

You can absolutely customize the contact type options for the companies. To do this, go to Settings > Customize > Contact Types and you’ll see places to edit or add new options. We have full details on customizing contact types here.

Let me know if you have any additional questions!


  • New Participant
  • 1 reply
  • May 2, 2022

Does Copper offer templates with pre configured pipelines and fields that one can use to accelerate the set up process?

 


Michelle from Copper
Copper Employee
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@dellh We don’t currently have templates for Pipelines/fields, although our product and design teams have been exploring that! I’ve sent them a screenshot of your comment as a bit of encouragement. 🙂


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