2021 saw a lot of evolution in the way we work. With the ever-changing state of the workforce, we were pushed to rethink the ways many of us do business.
One thing we know for sure as we enter 2022 is we can anticipate more challenging times ahead (Omicron 😷), but we’re prepared to preserve and continue to focus on one of the most important elements of our business: customer relationships.
In this blog post, we discuss our top 10 business predictions for 2022 based on our conversations with experts, customers and industry leaders on the most important sales and customer experience trends they anticipate in the next 12 months.
Here’s a little sneak peek:
1. More attentive customer relationship building
2. Authenticity will matter, even more
3. The hustle will continue — with humanity as the necessary ingredient
4. Hybrid work environments will become the norm
📚 Read the full list and our overview of each trend on the Copper blog here 👈
