New in Copper: Email sync is now faster than ever ⚡️

New in Copper: Email sync is now faster than ever ⚡️

Great news for anyone who uses our Google integration! As you know, our Gmail sync automatically logs emails between your teammates and your Copper contacts. Well, now that sync works faster than ever 🙌

What does this mean?

  • Emails are synced within minutes so your records will always be up-to-date.
  • The sync works so quickly that the “Last synced at” indicator at the top of each activity feed is now redundant — so we’ve removed it to streamline your view.

This faster sync is already live in all accounts with their Google Sync turned on. Not sure if yours is on? Admins can confirm by going to Settings > Account Settings > Company & Invite New Users and clicking on the [...] beside a user to edit their settings.

We’ve got lots more exciting improvements coming up. Subscribe to our product updates to stay informed, or visit our Ideas board to see what’s planned, what we’re currently working on and what’s just been released.

Love these improvements! Any chance bulk updates will also be done more quickly as well?

Noticing that it shows the change immediately in listview, but upon clicking into one of the records, it reverts back to the prior value which is confusing.

Appreciate these performance improvement updates!

Love these improvements! Any chance bulk updates will also be done more quickly as well?

Noticing that it shows the change immediately in listview, but upon clicking into one of the records, it reverts back to the prior value which is confusing.

Appreciate these performance improvement updates!



Totally agree with Alex on this one. Bulk updates appear to be quicker at certain times of the day (typically before and after working hours), and the bug where record entries revert back to the original in the event of opening a record that is in the process of being bulk updated is tres frustrating!

@alex @Edward Nash thanks for your input! We have a lot of performance work happening in the background right now (and also just all the time). But by their nature, performance improvements are different than the build-and-release features we normally talk about. They’re a set of long-term ongoing work, and lot of the time the improvements are incremental. On top of that, the results of that work can’t be confirmed until after it’s been done and monitored for quite some time. As such, I can’t announce X feature will work faster soon. But we do indeed have a lot of performance improvements in the works.

That being said, I’ll forward your comments about the bulk edit to our team. Thanks gents 🙂

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