Unable to create report

  • 20 September 2022
  • 1 reply

I’ve been asked to create a report showcasing the number of leads and number of opportunities created over a certain period of time, grouped by owner. However, when I went to the Reports tab in Copper, there was nothing but a ‘That didn't go according to plan. Failed to initialize user.’ message. The option to create a Dashboard was also missing.



Best answer by Michelle from Copper 20 September 2022, 16:57

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Userlevel 7
Badge +7

Hi @Milli, thanks for posting! I’d want our technical team to look at this since it may depend on your browser, cookies, etc. Can you reach out to them using the messenger icon in the bottom right corner?


Thanks Milli!