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Copper exporting wrong data to google sheets

  • 31 May 2023
  • 1 reply
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Hi,

 

We have quite a few reports built in google sheets and I have come across with an issue that is affecting our reports. When I pull (refresh) opportunity data from Copper to a google sheet report, the data that arrives into the tab is lead data instead of opportunity data. This started to happen around two weeks ago. The reports and refreshing the data has worked before without any issues.

 

Any advice what can be done?

 

 

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Best answer by Michelle from Copper 31 May 2023, 22:48

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Userlevel 7
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Hi @VirveV, thanks for posting! If I understand correctly, it sounds like you didn’t make any changes to the report that caused this? If that’s the case, we’ll need the technical team to take a look. I’m going to submit a ticket for you. You’ll receive an email from our system, followed by a response from one of our technical folks. Thanks Virve!

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