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New Report Edit widget keeps disappearing. Normal?

  • 23 June 2021
  • 4 replies
  • 30 views
D

Hey guys, 

The Edit widget in new reports seems to disappear rather often which makes it hard to explore capability of the module. Is this happening to anyone else? 

and.. how can I prevent this from happening?

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Best answer by Evan from Copper 23 June 2021, 16:10

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Evan from Copper
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Userlevel 3
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Thanks for the question, @Delphine. This most likely means that your screen is “zoomed in” to the point where the edit button is out of view. Please try “zooming out: your screen a bit, and the edit functionality should reappear. Our team is aware of this issue and is working on a remedy.

Please let me know if this does not resolve your issue. 

Evan from Copper
Michelle from Copper
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Userlevel 7
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To add to @Evan from Copper’s comment, you can also try minimize the purple sidebar so that the main screen is bigger.

 

Let us know if that helps @Delphine!

- Michelle from Copper
D

Riiiiiiight! Thanks guys. So just a simple responsive design / display optimisation issue. 

Got it. I will make sure to work on a larger connected display and advise the rest of my team. 

How will you communicate the update when the optimisation is rolled out?

Evan from Copper
Rank
Userlevel 3
Badge +3

Happy to hear this worked, @Delphine . This update will likely be announced in an upcoming product release once it is completed. Thanks for your understanding!

Evan from Copper
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