Question

Issue with SquareSpace form automation field input.

  • 6 July 2022
  • 1 reply
  • 6 views

Hi there,
I am having an issue with my SquareSpace lead form -- I have a zap that I have implemented that will automatically create a Copper record as a lead from the information that the potential client inputs into the form I have on SquareSpace. Suddenly, it is incorporating the field type into the name. 

Example:

What used to be John Smith is Now “First=John, Last=Smith”. 

I have reached out to both Zapier (who says it is a bug on SquareSpace’s front) and SquareSpace (who seemed to dodge my question/issue entirely and just sent me the Zapier integration help guide) to no avail.

 

Since this just happened all of a sudden, I wondered if anyone here has any experience with this and could give me some guidance on what is happening/what I might be able to do to fix it.

Thank you!


1 reply

Userlevel 4
Badge +3

Would be helpful to have a screenshot of your zap "create Copper lead" step. But make sure you only have either the "full name" or "first name" field filled out. If you have both filled, it will error out.

It's tough to help without a screenshot though.

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