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ERROR 500 When attempting to pull emails through API

  • 1 February 2023
  • 2 replies
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We are trying to migrate data from Copper to another CRM. When we are pulling emails over we constantly are getting an Error 500 when doing so. We have 80k+ emails and each time we get to around 3000 emails the error will occur. 

 

Could you please connect me with someone from the team to discuss this further?

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Best answer by Michelle from Copper 2 February 2023, 15:22

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The endpoint that is failing is: https://api.copper.com/developer_api/v1/activities/search

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Hi @Zachary Caputo, I’ve sent a request over to the technical support team for you. You’ll get a notification from our system, followed by a response from a technical team member.

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