ERROR 500 When attempting to pull emails through API

  • 1 February 2023
  • 2 replies

We are trying to migrate data from Copper to another CRM. When we are pulling emails over we constantly are getting an Error 500 when doing so. We have 80k+ emails and each time we get to around 3000 emails the error will occur. 


Could you please connect me with someone from the team to discuss this further?


Best answer by Michelle from Copper 2 February 2023, 15:22

View original

2 replies

The endpoint that is failing is:

Userlevel 7
Badge +7

Hi @Zachary Caputo, I’ve sent a request over to the technical support team for you. You’ll get a notification from our system, followed by a response from a technical team member.