Why aren't Copper reports unavailable via iPad Safari Browser or Chrome Browser?

  • 6 June 2022
  • 1 reply

Userlevel 2

I can never access Copper Reports on the Desktop mode of the browser either using Safari or Chrome. Why?


Below is a screenshot of the message I get.


I’d love not having to go to my workstation to see how our team is performing.



1 reply

Userlevel 7
Badge +7

@andrewbermudez thanks for posting! You are correct that our Reports don’t work from iPad or mobile browsers. The specific reason why is beyond my technical knowledge (likely has to do with how session information in implemented in mobile browsers). I’ve spoken with our team and there’s no immediate solution for this, so if you’d like I can turn this Question into an Idea for our Product team to look at. That way they can assess it for future planning cycles. Let me know if that’s ok!