"Viewed by null"

  • 14 July 2021
  • 1 reply

Userlevel 1

Under “Email Activity,” Why might I be getting “viewed by null” rather than the individuals email address who opened it?

This topic has been closed for comments

1 reply

Userlevel 3
Badge +1

@DawnTPN please create a support ticket with a screenshot of the email activity log and copy of URL of record being view, so that we can investigate this issue further.