Question

"Viewed by null"

  • 14 July 2021
  • 1 reply
  • 34 views
D
Userlevel 1

Under “Email Activity,” Why might I be getting “viewed by null” rather than the individuals email address who opened it?

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1 reply

Kevin from Copper
Rank
Userlevel 3
Badge +1

@DawnTPN please create a support ticket with a screenshot of the email activity log and copy of URL of record being view, so that we can investigate this issue further.

https://support.copper.com/hc/en-us/requests/new

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