Question

User tag dropping off when typing a comment on Android

  • 18 May 2023
  • 1 reply
  • 7 views

Hello!

Is there a known issue with the android version of the app, whereby when another user is tagged followed by a written sentence, after a certain number of words the tag “deactivates” and reverts to standard text.

e.g. @JohnSmith one two three four five six

Becomes:

John Smith one two three four five six

This is really frustrating.

Ed


1 reply

Userlevel 7
Badge +5

Hi @Edward Nash, thanks for posting! I see you got in touch with my colleague Irene on the support team about this, and you two were doing some troubleshooting. I’ll let you continue the conversation with her - looks like she’s waiting for hear back from you. Thanks Edward!

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