Is it possible to unsync a Contact from a Mailchimp audience through Copper?
Or can this only be done manually through Mailchimp?
Is it possible to unsync a Contact from a Mailchimp audience through Copper?
Or can this only be done manually through Mailchimp?
Hi
The automatic sync option syncs all contacts, so there’s isn’t a way to “unsync” a specific contact if that’s how you’ve set up the integration.
On the other hand, the “Only People that I Choose” option syncs only Copper contacts for whom you’ve checked the “Sync to Mailchimp” checkbox. And you can un-check that box if needed.
This is what that checkbox looks like:
If you’ve got automatic sync set up, you might want to consider switching it to the “Only People That I Choose” option. To do that, you’ll first have to reset your sync.
Then when you go to set up it up again, you’ll now see an option for “Only People That I Choose” - this is what creates that “Sync to Mailchimp” checkbox.
We have full instructions and videos on how to do the setup here.
Hi Michelle, thanks for getting back to me.
For setting a “Customize Sync” rule, would it apply to all People, or is it only applied on a per Person-record basis?
I just want to understand how to direct my colleagues to make use of this feature.
Hi
You can combine the automatic/manual sync options with the sync direction. For example:
Hope that helps!
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