Tasks marking themselves "complete"

  • 10 December 2021
  • 2 replies

I’ve noticed many times that when I go to my open task page, one or two random tasks will show the green check box in complete as I land on the page, even though I have not clicked on it. I have to remember to uncheck it or risk losing it. I think this may be a bug in the system. It’s been going on since at least the summer but I kept forgetting to report it. Has anyone else noticed it? I fear losing out on a critical to-do reminder for one of my opportunities. Thanks!


Best answer by Michelle from Copper 14 December 2021, 19:06

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Userlevel 7
Badge +7

Hi @hayley.croteau, it does sound like a bug - I’ve submitted a ticket for the support team on this. They’ll follow up via email to help you troubleshoot.

I’m curious to hear is anyone else is experiencing this so I’ll keep this thread open for now.

Thanks Hayley!

Userlevel 7
Badge +7

For anyone who is experiencing this, I recommend you contact our support team through the in-app chat.

@hayley.croteau I see you’re in conversation with our tech team. Thanks for flagging this to us!

Note: I’m going to mark this answer as “Best Answer” for visibility