Solved

Reply to emails sent to others in team

  • 16 May 2023
  • 1 reply
  • 17 views

Hi there, 
Is it possible to reply to an email that has been sent and come in to a different member of the team? E.g. if we are picking up on their conversation that they had with a customer?

 

If not this would be a killer feature. 

 

Thanks,

Aran

icon

Best answer by Michelle from Copper 17 May 2023, 19:29

View original

1 reply

Userlevel 7
Badge +7

Hi @Aran B, thanks for posting! This isn’t something we can available right now. We do have an open Idea about it though - I recommend you leave an upvote on this thread so that we can notify you about any updates we might have about it.

Reply