Question

Project "subtasks" populating out of order

  • 12 July 2021
  • 2 replies
  • 58 views

We are using subtasks to standardize workflows using project templates.

Naturally, you’d want the workflow to fall in the order you input it as a subtask.

We have found that the subtasks do not always record in the order input into the task.

Sometimes the subtasks do behave appropriately, most times not.

We spend a lot of time re-attempting to populate subtasks in the correct order.

Here’s what it looks like:

Prior to closing task:

Upon re-opening task:

See how #9 populates to the top?

We’ve found that sometimes if we attempt, re-attempt, and re-attempt, sometimes it populates correctly to the bottom


2 replies

Userlevel 4
Badge +2

Hi @geoff, thanks so much for posting this.

@Andrea from Copper, do you know if this is expected behavior?

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Hello!

This is not expected behaviour of subtasks.

I did some testing on this after reading the post and I was not able to reproduce this issue but if this continues to occur, please open a ticket with our support team.

Thanks,

Andrea

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