Question

Project "subtasks" populating out of order


We are using subtasks to standardize workflows using project templates.

Naturally, you’d want the workflow to fall in the order you input it as a subtask.

We have found that the subtasks do not always record in the order input into the task.

Sometimes the subtasks do behave appropriately, most times not.

We spend a lot of time re-attempting to populate subtasks in the correct order.

Here’s what it looks like:

Prior to closing task:

Upon re-opening task:

See how #9 populates to the top?

We’ve found that sometimes if we attempt, re-attempt, and re-attempt, sometimes it populates correctly to the bottom


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2 replies

Userlevel 6
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Hi @geoff, thanks so much for posting this.

@Andrea from Copper, do you know if this is expected behavior?

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Hello!

This is not expected behaviour of subtasks.

I did some testing on this after reading the post and I was not able to reproduce this issue but if this continues to occur, please open a ticket with our support team.

Thanks,

Andrea