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Need Help Mapping to a Custom Field

  • 15 May 2023
  • 1 reply
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Hello -

I created a custom text field called LinkedIn Connection Degree for People in Copper

Using the Surfe (ex-LeadJet) dashboard I mapped the existing Connection Degree Level field to the newly created LinkedIn Connection Degree field

Although the LinkedIn Connection Degree field appears in LinkedIn and Copper the data for a 1st, 2nd, or 3rd degree connection does NOT populate

Chrome | LinkedIn | Surfe | Copper - all play together nicely otherwise

Please see attached 3 screens and provide any suggestions, thx! - Chris

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Best answer by Michelle from Copper 16 May 2023, 15:36

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Userlevel 7
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Hi @ortolanochris, thanks for posting! It looks like you are already in touch with Irene from our support team, and also the Surfe support team. The Surfe team is definitely the best to help you work through this, since it’s mapped through their platform. So please continue to work with them on this. :) If anything else comes up about Copper, please feel free to post again. Thanks Chris!

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