I have a very sticky situation on my hands, and I’m hoping someone here might have sage advice.
It looks as though Copper has been overwriting Google Contacts, resulting in the loss of hundreds of phone numbers from my colleague’s Android phone.
At first, I thought it was a bug, as I don’t recall any warning about this in my onboarding. However, after chatting with support, it seems like this was avoidable with the proper guidance. Yes, here I am.
Is there any way to retrieve what was lost or otherwise resolve this issue?
Any help would be greatly appreciated as the loss of this data would be catastrophic.