Question

Importing data: Skipping Lines??

  • 20 March 2023
  • 1 reply
  • 12 views

Hey there! 

 

I’ve been trying to import data for BC Liquor Stores with the columns below and each time I try to import, even if I get all the green checks, the summary has been always skipping all the rows of data, aka then will not import that accounts or companies. I’m not too sure what I’ve done wrong and / or might need to add but I’ve also done it in several different formats being excel, CSV and google sheets. None have worked and NEED HELP!!

Name Email Domain City State Country Contact Type Owned By Work Phone
BCLS 111 Commercial bcliquorstores.com Vancouver BC Canada Current Customer Anthony Langner 6046609088
               

1 reply

Userlevel 2
Badge +2

Hi @Sailsperson , thank you for reaching out to Copper Community!

Email domain is a unique identifier in Copper. I recommend removing the Email Domain from records and re-trying your import, if Copper identifies an existing company with “bcliquorstores.com” the import record will be skipped.

Please let us know if this allows your import sheet to succeed!

I also recommend joining the weekly Copper Q&A for live support.

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