Question

Email Sync

  • 23 January 2022
  • 1 reply
  • 33 views

How often does Copper “sync” email? i.e. once per hour? once per day? etc.


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1 reply

Userlevel 7
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Hi @fromaz12, the answer really depends on the demand on our servers so we can’t give you a specific amount of time between syncs. In my experience, it’s quite quick most of the time (usually less than half an hour). Occasionally we’ll see longer delays such as an hour.

If you need emails for a certain contact refreshed right away, you can can actually force a refresh. Look for the line that says “Synced X minutes ago” - if you click it, it will start syncing that contact for you.

 

Hope that helps!