Question

Copper so slow

  • 13 September 2021
  • 3 replies
  • 26 views

How to speed up because becoming very frustrating product to use.


3 replies

Userlevel 5
Badge +4

Hi @GamingSquad, are you asking about the general speed of Copper or are you experience a sudden slowdown?

If it’s a sudden slowdown, please submit a support request so that our technical team can help you troubleshoot.

I’ve also had several customers tell me that clearing their browser cache helps - have you given that a try?

Hi 

 

General speed. Never had any issues til now. Feels like certain times of day it slows down. Maybe this is peak time? I dont know but this is not a one off and never had a problem til recently.

Userlevel 5
Badge +4

Hi @GamingSquad, we did have some increased latency a few days ago. Our engineers applied a fix - are you still experiencing slowness?

 

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