Copper is not allowing me to invite users

  • 6 July 2021
  • 1 reply

  • New Participant
  • 2 replies

Hello everyone, 

In my company we had two copper instances and created a new one to migrate both our accounts into one.

I didn’t have any problem inviting people at the beginning but now I keep getting an error saying “an error occurred reload the page” everytime I send an invite, I cannot even resend the invite.

I’ve raised 3 o 4 different cases and no one seems to know, my AM disappear and I have people trying to create opps and they can’t.

Has someone faced a similar error?

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1 reply

Userlevel 7
Badge +7

Hi @Jose, it sounds like there may be a technical issue. I’m escalating your post to technical support and I will send you a direct message regarding your AM.