My company sent me an invite link. I clicked the link and followed along through the process of what I thought was signing up. But now I’m in my own empty pipeline under my own “company” with no way to access the company I work for’s CRM. I am so confused. Any help would be appreciated.
Best answer by Michelle from Copper
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+7
Hi
Are you ok if I go ahead and delete that separate trial account? That way you can continue try to join your company’s Copper system again.
Also, I’d like to give a heads up to the product team about this. Can you confirm if you signed up through an email invitation from the Copper system? Or did your colleague send you a separate link?
Thank you so much :)
Note to visitors: if you think you may have started a Copper trial instead of joining your organization’s Copper system, please get in touch with our support team. You can reach them through the in-app chat or by filling out this form.
I think I may have signed up through a separate link rather than an actual invite. If you could delete that trial account it would be greatly appreciated.
+7
If you don’t see the email invite, your Copper admin can re-send it by going to Settings > Account Settings > Company & Invite New Users.
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