I was trying to help someone on my team send a bulk email, but she didn’t have the bulk email button there. Instead there was a single email icon to send to all of the people we checked off as one single email that included the 30 people.
How do we get her the bulk email icon if it’s not there?
Best answer by Ashar from Copper
View originalHey
Just in case, here’s a video on how to send bulk e-mails that your teammates can follow to see if they’re in the right place to be sending bulk e-mails. If they are still having trouble finding the bulk-email button (or it’s just not there in general), please let me know and I can escalate this question to our support team.
Best,
I have the same issue. I filtered People to select those for a Bulk Email. The only icon available was a single email. When this is selected all the email addresses show up in the To Line. I did not send the email as it would notify all who I am communicating with and create the risk of “Reply All” related issues. Has this bug been fixed? I am simultaneously chatting with a Copper colleague via the Help Chat function.
+7
Hi
I have that same issue. I click to bulk email but it feeds into one emails. Has the bug been fixed?
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
