Auto Logger duplicating activities on my Android

Hi, My auto logging on android duplicates all of my calls and text messages a second time, so I have double activities for calls and texts in my customer records.

What can be done about this?  I make calls and perform text messages through the app and they get logged when I do them.  Then when I open the app again the next day, my activities from the day before auto log again as the app is loading.

Please help, thank you!

2 replies

Does anyone know?

Userlevel 7
Badge +7

Hi @LisaArmellino, thanks for posting and my apologies for the delay! This sounds like a bug. I’m going to put you in touch with our technical support team - they’ll be able to take a closer look at exactly what’s happening there. You’ll get an email from our team very shortly.